1. Customer Service
At Luxe Watches we strive to deliver the highest standard of service and customer care.
From the initial enquiry through to our dedicated after sales service, whether you are shopping online, visiting us at our Buckhurst Hill Boutique or speaking to our staff on the phone. You will receive the same exceptional level of service throughout the business. Our customer philosophy is a transparent and honest approach with our team of in-house experts always happy to answer your questions. We have the experience, knowledge and passion to help you make an informed decision and ensure to guide you through choosing your dream timepiece.
Luxe Watches combined years of experience in the industry has built a trusted relationship with a global network of expert dealers, wholesalers and manufacturers.
Together with our vast number of reference books, our quality control process is a culmination of rigorous checks to make absolutely sure that everything we sell is completely authentic.
All of our watches come with a 24 month comprehensive Luxe Watches warranty
In addition to any remaining warranty from the brand manufacturer. If through no fault of your own the watch stops working correctly, we will repair your watch as quickly as possible.
Our Trustpilot reviews
Wouldn't go anywhere else!
Great service, friendly and helpful staff. Had the exact Patek I was looking for and for a great price. Would definitely recommend to anyone looking for a high end luxury watch! Read on Trustpilot.
Made a order on Tuesday afternoon Wednesday morning my watch arrived exactly as described. Thank you very much Luxe Watches. Read on Trustpilot.
A very hard to find AP delivered without a hitch
A very hard to find watch, at a very reasonable price, found and served here. recommended. Read on Trustpilot.
Professional and knowledgeable
Very professional and knowledgeable experience buying from Luxe Watches. Fully recommend and will trade again with them. Read on Trustpilot.